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Our infrastructure has been created making use of the leading vendors in the industry, from high-quality redundant Internet connections to climate control systems to robotic tape backups, etc.

Our servers are co-located with one of the leading data center in Arizona, USA. . servers are monitored and supported by skilled network administrators. By controlling our servers, we can provide instant support to our customers.

Battery Backup

We attempts to eliminate all possibilities of downtime, and investing in UPS systems to eliminate power outages is one of them. We use the top of the line UPS systems from MGE Systems. The Comet series, specifically built for telecommunication companies, is used and protects the entire Network from power spikes or outages. Battery backup is used only temporarily before the Diesel Generators resume the NOC with full running power. Every 6 months, We do proactive maintenance on UPS systems, to insure batteries and other critical items are in good working order.

Diesel Generators

If power is ever lost, our UPS systems continue to run things as normal. UPS's are only used as a delay, for generators to start and warm up and then run a full load. We have automatic transfer switches which means the moment power is lost, all systems automatically switch to alternate power. When the utility company returns normal power and we sees that it is stable, We then manually move all systems back to the utility power. We use top of the line Detroit Diesel Generators which are tested on a monthly basis. We can withstand 5 days straight without power from the utility companies. During this time, refills to the fuel reserves are done periodically while the generator is in operation.

Network Infrastructure

Our network is built upon a 22 GIGABIT backbone. We breaks our network into segments to eliminate data saturation and interfaces with core Switches and Routers via Fiber Optics. Shown left, is one segment that operates independently. By creating segments, we can drastically reduce any delays from server to server operations, for example a website hitting a SQL server resides on the same segment. We use only Cisco equipment for all switching and routing on its network.

Fire Safety Systems

We have added a type of halon system in our  Network Operations Center. These systems are impressive in that it can eliminate a fire without damaging any equipment that was in the surrounding area. A water only system will damage all systems within a 6 ft radius.

 

Security is Critical

We not only takes steps to protect it's data from potential Internet Fraud, but also takes internal security measures as well. Only network administrators have access into the Network Operations Center and an added level of security has been implemented. A random number generated keypad has been added which eliminates the possibility of someone piggybacking and following a pattern. Each time a network admin needs to access the room, the PIN remains the same, but the numbers are in different locations.

Connections to the Internet

The speed of which your site displays lies most importantly on the Internet Connections of your provider. We follows the same methodology providing the highest level of service by using only Tier 1 providers covering 95% of the Internet. By covering such a significant amount of the Internet, you and your customers in 95% of the places you log in will not cross other networks to reach your site. If you use AT&T, you will stay on the AT&T network to your site, eliminating the largest bottleneck "Cross Connects". We use AT&T, UUNET, Cable and Wireless, Level 3 and more. We use OC3 circuits to our vendors and also takes it one step further by using Satellite connections for additional redundancy. If any one of our circuits was cut or disabled, all other circuits would continue normal operations.

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